Refund Policy

---

At Bubble Laundrette, customer satisfaction is important to us. 

This refund policy applies to all payments made via e-Wallet and online transactions. 

Refunds may be considered under the following circumstances:

• Machine malfunction during operation 
• Double payment or system error 
• Payment deducted but service not provided

• Change of mind after payment
• Incorrect machine selection by customer
• Completed wash/dry cycle without issue

Customers must contact us within 1 day from the transaction date with proof of payment & provide a screenshot of the transaction receipt from your e-wallet app. 

Approved refunds will be returned to the original e-Wallet or payment method within 7–14 working days. 

Bubble Laundrette Sdn Bhd
Email: info@bubblelaundrette.com
WhatsApp: +6010-206 6995

We reserve the right to amend this policy at any time without prior notice.